Receive medical care for your urgent needs on your terms through a new and improved service at CRH PromptMed. Patients can now skip the waiting room at PromptMed urgent care by using our new online feature called “On My Way.” This new check-in tool allows patients to check wait times, reserve a spot in line, and streamline visits.
Patients can join the online waiting room by visiting www.crh.org/promptmed and clicking on “Hold My Spot.” You can also use the MyChart App by clicking on “Menu” and then “Find Urgent Care.” From there, you’ll provide your first and last name, how soon you’ll be arriving, the reason for your visit, and a way for us to contact you by phone or email. While you won’t be given a scheduled appointment, adding yourself to the “On My Way” list will allow you to be seen faster than if you had simply walked into the PromptMed facility.
You will receive a confirmation email with the contact information you provided. If you have a MyChart account, you can also see your saved spot in your account. If you don’t receive a confirmation or see the spot saved in CRH MyChart, you did not complete the process.
When you arrive at PromptMed, simply let the registration team know and they will get you checked in.
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PromptMed urgent care walk-in clinic accepts unscheduled patients during all hours of operation. We are equipped with X-ray, laboratory services and licensed providers to treat cuts, burns, sprains, fractures and to perform minor procedures such as splinting and suturing.
PromptMed also offers quick and convenient care for common ailments, including sore throat, ear infection and strep tests.
Note: We are required to see patients based on severity of illness and arrival time. Your treatment time will reflect the number of patients on site when you arrive and the severity of your ailment. If you think you are having a medical emergency like a heart attack, stroke or life or limb-threatening symptoms, please call 911.
PromptMed is open 7 a.m. to 7 p.m. Monday through Friday, and 7 a.m. to 5 p.m. on Saturdays and Sundays.
