- trending_flat Columbus Family Medicine
- trending_flat Columbus Internal Medicine Associates
- trending_flat Doctors Park Family Medicine
- trending_flat Employer Health Partners
- trending_flat Family and Internal Medicine
- trending_flat Geriatrics
- trending_flat MyCare Family Med
- trending_flat Rau Family Medicine
- trending_flat Sandcrest Family Medicine
- trending_flat VIMCare Clinic
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Primary Care
The Patient Rating score is an average of all physician-related questions on our nationally-recognizedPatient Satisfaction Survey
Verified Patient
What could have been done to improve your visit?
Nothing everything was great and always is!
Verified Patient
What could have been done to improve your visit?
It was excellent
Verified Patient
Was there anything you feel was outstanding?
Very caring and knowledgeable and I love them or I wouldn?t drive 45 minutes to get there.
Verified Patient
Was there anything you feel was outstanding?
As always Dr Hensley and her nurse are outstanding.
What could have been done to improve your visit?
No issues.
Verified Patient
Was there anything you feel was outstanding?
Attention to detail and ability to listen
What could have been done to improve your visit?
Can't think of a thing really!
Verified Patient
What could have been done to improve your visit?
I believe I have enough. Outstanding??????..
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley spent more than adequate time with me. She went over all aspects of my questions and concern in a way that I understood. She has complete knowledge of my health issues. Always impressed with her. I know that she will lead me in the best direction. Thank you Dr Hensley.
Verified Patient
Was there anything you feel was outstanding?
I truly feel ,she is one of the best Dr.s I have experience in my.73 years of life,if she wasn't here truly I would stop going to the Dr.If she doesn't know what wrong, she trys very hard to fine answers!I sometimes worry she's has to many patients, I beg who ever reads this stop and think ,she truly one of the best ,don't over load her as she's truly needed,she one in a kind of Dr. Columbus Indiana really needs her her!
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley, is so kind and compassionate. She is very reassuring when I am stressed or having issues to deal with. She always involves me in my treatment decisions. I am so fortunate to have her as my health care provider.
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley is about the only doctor i trust. The staff couldn't be sweeter and more understanding than they already are. And the facility is beautifully clean. Always recommend both.
What could have been done to improve your visit?
Absolutely ?? nothing
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley. She is 5 Star in every area.
Verified Patient
Was there anything you feel was outstanding?
My health is always of the utmost importance and Dr Hensley always makes that her top priority always making time for any questions and making me feel I can open up and talk with her about anything
What could have been done to improve your visit?
The office was busier than usual. Normally I never wait more than a couple minutes. They did apologize for any inconvenience
Verified Patient
Was there anything you feel was outstanding?
All aspects of my visit were excellent during my appointment with Dr. Hensley
What could have been done to improve your visit?
Everything was done with professionalism
Verified Patient
What could have been done to improve your visit?
I cannot think of anything that could have been done to improve my visit. Care was exceptional as usual.
Verified Patient
What could have been done to improve your visit?
I can?t think of a thing. I really like the new facility.
Verified Patient
Was there anything you feel was outstanding?
This place is absolutely amazing
What could have been done to improve your visit?
Nothing it was great
Verified Patient
What could have been done to improve your visit?
When I went to leave, there was no one at the desk with whom to check out. I had to ask a nurse in a neighboring suite to find someone.
Verified Patient
Was there anything you feel was outstanding?
The way she talks to me about all of my problems to where I can understand it.
What could have been done to improve your visit?
Nothing the team is great
Verified Patient
Was there anything you feel was outstanding?
One thing that stood out to me was the fact that my blood work was taken right in the exam room. That makes a huge difference! I didn't have to walk to another room and wait to have my blood drawn.
What could have been done to improve your visit?
I think another nurse would help with the many tasks that have to be done. Dr. Hensley has a lot of patients being seen at the same time and the nurse had to be pulled away a couple times to take care of other patients needs.
Verified Patient
What could have been done to improve your visit?
My appt. Was at 1:45. I wasn't called back to the room until 2:26
Verified Patient
Was there anything you feel was outstanding?
I Love Dr. Hensley
Verified Patient
Was there anything you feel was outstanding?
Very good visit
Verified Patient
Was there anything you feel was outstanding?
Carrie is an amazing assistant! Give her some kind of award
Verified Patient
Was there anything you feel was outstanding?
Dispute the pressure MDs and Staff are under, our appointment was not rushed. That is very important.
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley is the best! She is a great doctor.
Verified Patient
Was there anything you feel was outstanding?
Her quality of care. Her listening ability.
Verified Patient
Was there anything you feel was outstanding?
The overall visit was excellent as always
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley is the best!
Verified Patient
Was there anything you feel was outstanding?
She?s very professional and listen to you very well.
Verified Patient
Was there anything you feel was outstanding?
Rita, Dr. Hensley?s nurse was very helpful kind during the time I spent with her!
What could have been done to improve your visit?
Would like to have had my labs done before hand to discuss the results at the visit.
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley was terrific
Verified Patient
Was there anything you feel was outstanding?
Everything was great.
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley is incredible. I am going through a tough time right now medically and she is very patient with me as well as Carrie her nurse and all the staff there and I couldn?t ask for better care. She also had a student with her on that appointment and the student was also Very kind and Dr. Hensley worked very well to make me comfortable with a student and the Doc was able to professionally use the knowledge of the student who had a specialty in in skin and was able to help with my treatment, so it was very cool the whole experience and all my experiences with Columbus regional have been amazing
Verified Patient
Was there anything you feel was outstanding?
I was very pleased with results.
What could have been done to improve your visit?
No. Everything was satisfactory to me.
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley is always a very good listener and takes the time to talk to me about my health care. I have a complicated history and she has been there for me along the way making sure I get the best care from not only her but anyone else I may need to see.
Verified Patient
What could have been done to improve your visit?
My visit was perfect No reason to want to change anything
Verified Patient
Was there anything you feel was outstanding?
She had a student with her and that was excellent! I never mind them being there learning from a great doctor!!
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley has helped me with my issues and is concerned with my health and that I really appreciate.
Verified Patient
What could have been done to improve your visit?
Nothing. All went according to what I thought it would have been.
Verified Patient
Was there anything you feel was outstanding?
The whole experience
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley is the best doctor I have ever had. She is a great doctor on staff.
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley is an excellent physician. Following her from Franklin to Shelbyville to Columbus speaks volumes. She is the most caring physician I have ever had guess that explains why she's been my physician >20 years.
What could have been done to improve your visit?
Not one thing
Verified Patient
Was there anything you feel was outstanding?
The caring and professionalism shown by all.
Verified Patient
Was there anything you feel was outstanding?
I was given an excellent care and I have full trust in my doctor and those who assist her
Verified Patient
Was there anything you feel was outstanding?
Mary is top notch.
Verified Patient
Was there anything you feel was outstanding?
Everything is outstanding wonderful Dr Mary Hensley and her staff are super great! Best ever!!!!!!
What could have been done to improve your visit?
No it's all Outstanding! Best in the whole world!
Verified Patient
Was there anything you feel was outstanding?
I love the new office space. It is bright & clean & wide open. Dr. Hensley has been my PCP for decades; she is as friendly & smart as always. I am blessed to have Dr. Hensley & Eric Fulz as my providers. Thank you! Dr. John R. Shafer, Franklin
What could have been done to improve your visit?
And, the Holiday decorations were lovely!!!
Verified Patient
Was there anything you feel was outstanding?
Dr Hensley is always compassionate and knowing what to tell me to help
Verified Patient
Was there anything you feel was outstanding?
Everything I have been associated with has been outstanding!
Verified Patient
Was there anything you feel was outstanding?
Dr. Hensley's time spent with me explaining and listening to my concerns is amazing. She is an amazing doctor and caring person.
What could have been done to improve your visit?
Nothing it was excellent