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Primary Care
The Patient Rating score is an average of all physician-related questions on our nationally-recognizedPatient Satisfaction Survey
Verified Patient
Was there anything you feel was outstanding?
The nurse that roomed me was very nice and attentive.
Verified Patient
Was there anything you feel was outstanding?
She spent over 1 hour in her visit with me
What could have been done to improve your visit?
Nothing, great job!
Verified Patient
Was there anything you feel was outstanding?
A issue was discussed to look at with another physician which I have been through same diagnosis was the issue as of past experience and had a dr and we just got sidetracked and didn?t get the answer to go back to the same dr? Would have appreciated her.input. But like I said we got sidetracked.
What could have been done to improve your visit?
It was very good, just forgot on both of our behalf?s.
Verified Patient
Was there anything you feel was outstanding?
Dr. Ramayapally provided excellent care during my recent visit. In addition to explaining the results of some recent tests and the latest download from my CGM, she also asked for my thoughts moving forward, to improve my health. She was very positive and encouraging about the improvement in some of my numbers. Overall, I have found Dr. Ramayapally to be very knowledgeable and caring. As a diabetic I truly appreciate the care and help I receive from my "team" of Dr. Ramayapally, and my dietician, Andi Bukowski. I would highly recommend these two professionals to anyone.
What could have been done to improve your visit?
I have no complaints at this time. The entire office staff is always very friendly and helpful. Keep up the great work!
Verified Patient
Was there anything you feel was outstanding?
All good
Verified Patient
Was there anything you feel was outstanding?
My only feedback is I had to leave a message on the clinical line which states it may up to 72 hours before we return your call because we are short staffed. As a healthcare professional I found the message to be off-putting and sets the stage for a delayed response because as a patient my need is paramount, not your staffing issues. Also, the front office staff member said name?.date of birth? and how do you want to pay your $30 co pay. She never said good morning or introduced herself or asked how are you. All I said was oh so I need to pay before I?m even seen just because it struck me as rude, unprofessional, and very task oriented. She does not appear to like her job nor does she project professionalism. She said yes that?s how we do it! All of the other CRH practices which I am a patient of follow AIDET and ask for payment at checkout. As soon as she finished her ?tasks? she got on her cellphone and leaned back on her chair.
What could have been done to improve your visit?
See previous comments
Verified Patient
Was there anything you feel was outstanding?
Everyone was so busy nobody had time to listen to me. My doctor let me take meds for 6 months I didn?t need. Then told me I was fine and could leave. When I brought up what I wanted to talk about she all the sudden changed my meds. Nobody wanted to listen to me except the girl in the back who checked me in. But she couldn?t help me
What could have been done to improve your visit?
I don?t feel important. I felt like I was bothering them
Verified Patient
Was there anything you feel was outstanding?
The provider never touched me. Did not ask many questions. She seemed to be going through the motions and did not seem to interested in me as a patient..
What could have been done to improve your visit?
By even examining me. Did not listen to my body so I am not sure how she could fill out the review of symptoms.
Verified Patient
Was there anything you feel was outstanding?
I will never return to that office again
What could have been done to improve your visit?
Nothing can change my mind.
Verified Patient
Was there anything you feel was outstanding?
Dr. running quite late, but I didn't feel rushed through my appointment though some info was confusing to me. Dr. patiently explained needed answers when I didn't quite understand & also assured me details would be provided in writing. Marie installed a DM monitor & was also very knowledgeable, friendly & helpful when we had questions. She is a gem!
What could have been done to improve your visit?
Luckily we had nothing else to get to or the late start of the appointment (~1 hour wait) would have been a problem. I understand there are very busy times in Dr. offices, and feel this was not a normal occurance, though no one actually addressed the issue.
Verified Patient
Was there anything you feel was outstanding?
Just the communication skills were really good
Verified Patient
What could have been done to improve your visit?
The doctor needs more consistent and knowledgeable support. I have not seen the same support in a year's worth of visits. And, there appeared to be someone solving a computer program issue during my visit.
Verified Patient
Was there anything you feel was outstanding?
The Doctor was willing to explain the details of what she was recommending for me to do. Makes it so much easier when they answer your questions and make sure that you understand.
Verified Patient
Was there anything you feel was outstanding?
Dr. Ramayapally is a great doctor. She has helped me understand diabetes and how to manage it.
What could have been done to improve your visit?
The waiting room was freezing. Very uncomfortable.
Verified Patient
Was there anything you feel was outstanding?
No. They don?t listen to their patients and insist on pushing depression medication when you state the lack on energy and sex drive.
What could have been done to improve your visit?
Listen to their patients and be doctors not pill pushers.
Verified Patient
Was there anything you feel was outstanding?
Absolutely not
Verified Patient
Was there anything you feel was outstanding?
She cares about me unlike the nurse practitioner at Franciscan. She has no communication with me what so ever
Verified Patient
What could have been done to improve your visit?
everything good except receptionist's attitude
Verified Patient
Was there anything you feel was outstanding?
The nurse that showed me to the exam room and checked my A1C, I can?t remember her name but she wore glasses and had dark hair, and Dr RAMAYAPALLY. Both exceptional.
What could have been done to improve your visit?
I arrived at 7:45am for my 8am appt, and this annoyed the front line receptionist. I told her that this was included in my instructions sent to MyChart. I try to always follow instructions, but I did go wait in my vehicle until 8am to be even more courteous.
Verified Patient
Was there anything you feel was outstanding?
Love CRH
What could have been done to improve your visit?
Love CRH
Verified Patient
What could have been done to improve your visit?
Request to keep check on the waiting time for Doctor visit
Verified Patient
What could have been done to improve your visit?
Slower speech. Though consult was accompanied by written info, to my relief. Temperature of office was frigid, & I am not one who is always cold!
Verified Patient
What could have been done to improve your visit?
More listening and less computer time
Verified Patient
Was there anything you feel was outstanding?
Dr Ramayapally?s knowledge was outstanding.
What could have been done to improve your visit?
Sometimes difficult to understand.
Verified Patient
What could have been done to improve your visit?
Dr talked to fast she was not clear in explaining. Left Weston?s to be answered later
Verified Patient
Was there anything you feel was outstanding?
The caring and concern of the doctor and staff
Verified Patient
Was there anything you feel was outstanding?
I trust her judgement as she was very comprehensive
What could have been done to improve your visit?
I did have to wait 30 minutes
Verified Patient
Was there anything you feel was outstanding?
She was very informative and explained everything so we could understand what we needed to know.
Verified Patient
What could have been done to improve your visit?
I have no complaints or suggestions at this time.
Verified Patient
Was there anything you feel was outstanding?
She explained how I should take my medication. I have been taking it incorrectly since 2008.
Verified Patient
Was there anything you feel was outstanding?
She listen's to me & know's what she is doing so far & at least she is doing something.
What could have been done to improve your visit?
Nothing, everything went well
Verified Patient
What could have been done to improve your visit?
That the doctors listen and hear what I tell them and take that into account before changing medication. And get a handle on billing and copay so I don?t pay more than my copay because they have no say in your billing department. I have a 25 dollar copay and it is not estimated.
Verified Patient
Was there anything you feel was outstanding?
I love going to this Doctor
Verified Patient
Was there anything you feel was outstanding?
Dr R is very knowledgeable, very friendly and very good about answering my questions.
Verified Patient
Was there anything you feel was outstanding?
The listening and explaining of meditation and how they work was outstanding. I had explorations of parts of my treatment that had not been explained in a way that I understood. Sure makes it easier to do what I am trying to do. Thank you DOCTOR!!!
What could have been done to improve your visit?
If a person needed to go I don?t know how the appointment could more desirable.
Verified Patient
Was there anything you feel was outstanding?
Dr. Ramayapaly took me very seriously and answered my questions thoroughly.
Verified Patient
Was there anything you feel was outstanding?
Nothing different than what I'm use to
Verified Patient
Was there anything you feel was outstanding?
Her attention to what is going with my health
Verified Patient
Was there anything you feel was outstanding?
Lack of having to wait for the appointment to stat. Usually have to wait. Well organized.
What could have been done to improve your visit?
I consider any imbalances I have to be very minor, and without any problematic symptoms. No thought was given to diet changes which I could try. Only surgery and possibly medication. I much appreciate a DO's approach in this area.
Verified Patient
Was there anything you feel was outstanding?
Her knowledge and explanation of what was going on with me and what I need to do to better my health.
Verified Patient
Was there anything you feel was outstanding?
The nurse was very informative
Verified Patient
Was there anything you feel was outstanding?
This was my first visit with this Dr. But she was excellent at letting me know exactly what is going on with my diabetes and what I need to be doing at home
Verified Patient
Was there anything you feel was outstanding?
Long waiting in the doctor office.
Verified Patient
Was there anything you feel was outstanding?
Very nice experience, she is very proactive in my care. Keep up the great work!!!
Verified Patient
Was there anything you feel was outstanding?
The CMA who attended was very good, curios and helpful.
Verified Patient
What could have been done to improve your visit?
Heart,lungs and feet should of been checked.
Verified Patient
Was there anything you feel was outstanding?
The staff at the office was great
Verified Patient
Was there anything you feel was outstanding?
My overall experience is always excellent.
Verified Patient
Was there anything you feel was outstanding?
Columbus Regional Hospital is great. As well as all their staff.
Verified Patient
Was there anything you feel was outstanding?
Doctor remembered ask questions about what I had told her on my last visit meant alot to me. She is very caring