You can continue to expect a clean, safe environment and an experienced team ready to serve you. Your health and safety are always our top priorities. We have the experience and resources to protect the safety of physicians, staff and patients.

Will I be safe if I need care?

You are safe coming to Columbus Regional Health for care. CRH is still the safe and clean health system with the same compassionate people and high-quality services and care you have always relied upon. Our doctors and caregivers have created a safe and secure environment where COVID-19 patients are treated in separate areas and great care is taken to prevent the spread of infection. We are highly trained in how to protect our patients, families and each other when caring for patients.

Changes in how we provide care

While we expect to care for COVID-19 patients in designated areas of our hospital for some time, we have taken extra steps to provide you the health care services you need in a safe environment. In this new reality, you’ll notice some changes in how we provide care.

• Upon your arrival: All patients, visitors and employees are screened by greeters for COVID-19 symptoms, including fever, upon entrance to our hospital and outpatient centers. Everyone will be required to wear a face mask, regardless of whether they have COVID-19 symptoms and use the hand sanitizing stations throughout the facility. Cloth masks are acceptable, and we will provide masks if you do not have your own.
• Cleanliness: All patient care areas are regularly and thoroughly cleaned and disinfected. Our hospital has designated areas for non-COVID-19 patients, separate from COVID-19 inpatient units.
• Social Distancing: Social distancing, also called physical distancing, means keeping space between yourself and other people outside of your home. This involves staying at least 6 feet from other people, not gathering in groups, and staying out of crowded places. Seating in many public areas and waiting rooms will have additional spacing to allow for social distancing.
• Evolving Policies and Procedures: Our medical team has received extensive training regarding proper COVID-19 precautions and is provided with Personal Protective Equipment (PPE), including masks, face shields and gowns. We regularly monitor the latest guidance from the CDC and evolve our policies and procedures to protect our team and serve you.
• Patient Support Person/Visitors: Please visit crh.org/virus for the most up to date visitor/support person information prior to your arrival.

Surgeries and Procedures

Surgeries and Procedures If your surgery, medical procedure or exam was delayed due to COVID-19, contact your doctor to reschedule. Your surgery could be rescheduled sooner than you might expect. Surgical and Endoscopy Center patients will be contacted prior to their surgery regarding the process for applicable screening, COVID-19 testing, entering the facility on the day of surgery, and current patient support person policies. If admission is required, non-COVID-19 patients will be admitted to a room on a unit away from COVID-19 patients. Please visit crh.org/virus for the most up to date visitor/support person information.